We are proud to offer one of the most extensive collections of customized industry-specific training programs in the Six Sigma industry. Within these programs, you can expect to receive both the video content and the final certification tailored to your specific field. Just another way that Aveta Business Institute’s Six Sigma Online is leading the way in online training and certification.
Since Six Sigma focuses on process improvement, it is easily applied to a wide variety of specialties. By increasing the quality of processes you will offer an improved service, have more satisfied customers, and as a result experience increased profits.
Call centers are all about satisfaction of the customer. Employees that have a solid understanding of the Six Sigma methodology have the capability to make positive changes such as eliminate unnecessary steps in the workflow process, reduce wait times, increase customer retention, and more.
The Construction Industry is the branch of manufacture and trade based on the building, maintaining, and repairing of structures. When combined with Six Sigma, the results are safer construction sites, better managed labor force, less dangerous errors, increased quality buildings, and happy satisfied customers.
The biggest challenge for a customer service department is balancing the operational needs of the organization with the wants of the customer to increase customer loyalty and retention as efficiently as possible. Six Sigma Methodologies are the key to reaching this challenging goal.
Six Sigma experts look at each phase of the supply chain to determine where the defects are coming from and how they could be reversed, leading to a sustainable 6 sigma level of perfection, or only 3.4 defects per million opportunities. This increases both customer satisfaction and bottom-line profit.
Six Sigma is historically considered a process for decreasing variability in the manufacturing process. In eCommerce, the Six Sigma Process can increase the productivity and success of your company’s internet sales funnel in order to increase sales conversion rates, and ultimately, profits.
Engineering departments typically have complex operations involving many different people, projects, and processes. Whether you are an industrial engineer overseeing large-scale manufacturing or another type of engineer (i.e. design engineer, process engineer, systems engineer, etc.), Six Sigma is a necessary strategy for maximizing efficiency.
Field Services are simply put; services a company provides ‘in the field’. Examples of this can include installation, mobile professional services, repairs, mining, maintenance of all types, diagnostics and more. When the Six Sigma Tools are adopted, the right employees are able to get to the right place at the right time, help the client efficiently, and move on to the next as quickly as possible.
In the financial world, everything is about the bottom line. The goal is almost always to reduce cost as much as possible in order to reap the highest revenue outcome possible. The Six Sigma Methodology can provide the essential knowledge a financial organization needs to succeed in achieving their goals.
The Food Services industry includes any meal or snack that is prepared for immediate consumption outside the home. This can include restaurants, catering, food courts, cafeterias, and grab and go foods, as well as many other establishments with the goal of feeding people.
Government agencies strive to provide comprehensive services. However, they also need to be seen as lean and efficient while using the money of tax payers. The Six Sigma Methodology can provide the essential knowledge to reduce the “red tape” and achieving maximum efficiency.
The healthcare industry is one where defects and mistakes cannot be tolerated; a small misstep or mistake could cost a patient their life. It is imperative that standard processes within this industry need to be in place and followed exactly in order to eliminate mistakes.